You build the tools. Orb builds trust.
Give customers confidence by helping to avoid surprises like overages or high bills. Orb powers alerts, workflow triggers, and dashboards that make usage transparent, predictable, and high-confidence.
The problem
Pricing is an exercise in customer trust
Rollout mishaps can damage customer relationships and lead to churn. Adopting usage-based billing only amplifies those challenges. To feel confident, customers want:
- Accurate invoices: Low error rates and quick resolutions
- Accountable partners: Vendors who make it their job to alert and support their customers
- No surprises: No big unexpected charges, and no big bills they weren’t aware they were running up
The solution
Customer-first pricing in Orb
- Visibility: Give customers the tools to continuously plan and monitor spend
- Automated alerts: Build trust by triggering alerts of customers’ behalf
- Flexibility and speed: Tailor customer experiences and adapt quickly to challenges
Control at every step
Price transparently. Bill with confidence.
Orb gives you and your customers the tools to monitor spend in real time to prevent errors and keep customers informed.
Monitor
Real-time transparency. Really.
It’s more than an invoicing portal. Orb powers advanced dashboards that customers can use to plan, optimize and monitor their spend.
Act
Trigger automated responses to make spend management effortless
Cut off access when users deplete their credits, send emails, or trigger actions in the customers’ own systems.
“If you don’t want to worry about billing, find a system that can be that source of truth for you—Orb is that for Airbyte.
With Orb, we have a transparent system for billing and engineering is no longer a bottleneck.”
Natalie Kwong
Growth Product Manager
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